We’re here for you!

MIND 24-7 Phoenix West Camelback provides walk-in urgent mental health care for adults and children 24 hours a day, seven days a week. Mental health concerns do not take a day off, so we don’t either. When a person needs us, they can walk in—no appointment needed—and they will be able to see a mental health clinician within 15 minutes of arrival.

Where to Enter
The main parking lot is in front of the building on the west side.

Youth Entrance
The youth entrance is the main entrance at the front of the clinic , which is located on the west side of the building. Look for the entrance marked “Youth Patient.”

Adult Entrance
The adult entrance is located on the southeast side of the building, facing the parking lot. Look for the “Adult Patient” sign.

Phoenix West Camelback Clinic FAQs

Does MIND 24-7 offer walk-ins?

MIND 24-7 Phoenix West Camelback provides walk-in mental health urgent care 24 hours a day, seven days a week, just like an emergency room or urgent care center—but with a much shorter wait!

When a person needs urgent mental health care, they can simply walk in—no appointment needed. Our average wait time to see a mental health clinician is about 15 minutes from the time a person walks in the door.

How does a person make an appointment for mental health urgent care?

The MIND 24-7 Phoenix West Camelback urgent mental health care clinic does not take appointments. But that’s okay because they aren’t ever needed! People can walk in any time, day or night, and be seen within 15 to 20 minutes by one of our mental health professionals.

How does someone know if they need mental health urgent care services?

Some of the signs that someone is experiencing (or nearing) a mental health crisis include:

  • Changes in mood and energy levels
  • Isolation or withdrawal from loved ones
  • Changes in physical appearance
  • Agitation or violent behaviors including self-harm and destruction of property
  • Substance use
  • High-risk behaviors
  • Paranoia
  • Hallucinations or hearing voices that are not there
  • Prior suicide attempts

However, there are many other reasons a person might seek mental health urgent care services that are not a crisis. A person might be struggling with depression, anxiety or post-traumatic stress disorder and they do not have a mental health provider or cannot get an appointment with one. They also might want to seek care if they simply do not feel like themselves and want to talk to someone right away.

A person may not know exactly what kind of help they need, and that’s okay. The mental health clinicians at MIND 24-7 can help a person find the next best step for them.

For example, if someone is in crisis and needs more intensive care, we will admit them and care for them around the clock until they feel ready to go home—typically within 24 hours. In other cases, the answer might be a prescription medication or a referral to ongoing individual or group counseling.

Does MIND 24-7 accept insurance?

Insurance coverage should never be a barrier to getting mental health care when a person needs it. We accept many insurance plans, including AHCCCS (Medicaid), but if a person is concerned about coverage, our team is happy to work with them to find the best solution for their personal situation.

Can MIND 24-7 prescribe medication?

When a person comes to MIND 24-7 to see a therapist or psychiatrist, our providers will evaluate them and develop a personalized treatment plan, including any needed medications, and get them back to their home and life. We also will coordinate any referrals or additional care with their provider(s) of choice.