Request your records

We want to make it as easy as possible for patients to get the mental health care and substance use intervention they need in a timely manner, whether that’s here at MIND 24-7 or somewhere else. Patients and providers can request medical records through our secure, HIPAA-compliant online forms. Please allow five days for us to process your request.

Medical Records Request Form

Release of Information Form

Complaint, Grievance or Quality of Care Concern

Submit requests via email

Requests also can be made by email. Providers can download the medical records request form and email it to Patients can download the release of information form and email it to

How to submit complaints

We strive to provide the best possible care for all of our patients. But we know we’re not perfect. Patients, caregivers and community partners can submit complaints by downloading the complaint form and emailing it to