We want to make it as easy as possible for patients to get the mental health care and substance use intervention they need in a timely manner, whether that’s here at MIND 24-7 or somewhere else. Patients and providers can request medical records through our secure, HIPAA-compliant online forms. Please allow five days for us to process your request.
We strive to provide the best possible care for all of our patients. But we know we’re not perfect. Patients, caregivers and community partners can submit complaints by downloading the complaint form and emailing it to compliance@mind24-7.com.